Project Manager

Location: Burlington, Ontario, Canada

Type: Full Time

Min. Experience: Experienced

At Seradex, we specialize in building customized ERP solutions for enterprise clients.  It’s tricky, it’s exciting and it’s groundbreaking. In a field where a lot of big companies are offering box solutions, we take the time to understand what complex problems the client is trying to solve. And then we build a customized solution, using complex technology and production methods, and make it look really easy.

The opportunity

Reporting to the Chief Operations Officer, we need a new Project Manager to own and drive client implementation projects. As new clients come on board, we need someone who can take on a hands-on role for someone who can put in the time on the projects as well as oversee the team of implementation specialists.

Who you are

You are a Project Manager with in-depth knowledge of the manufacturing industry. You have worked for a small-to-mid sized software product company or you have been part of the project team on the client side. You have 2-5 years of experience balancing resources, schedules and budgets. You are confident and energetic. Your strengths include maintaining your composure and conducting intelligent conversations on project scope and change requests.You are flexible, driven and have experience bridging the demands of a client with the realities of the project team. Ultimately, you are a list maker. You manage your deliverables tightly, adhering to the scope (aka your list) with a hyper-awareness of what’s coming up next and where we need to be to meet and exceed client expectations.

What’s in it for you?

The opportunity to make an impact at an innovative customer-focused organization. You will be welcomed in an environment that is constantly finding the optimal balance between consistence process and creative problem solving. Your experience will be valued and you will see the effects of your influence.

A voice in the process. We want to engage your ideas on project management and dealing with a myriad of change requests and delivery issues. The main reason we keep customers and employees is that we are committed to them winning on a regular basis. We want your help to ensure our clients are satisfied.

Recognition. We realize that for our business to be successful everyone involved has to taste success. For the successful candidate this success comes in the form of performance driven bonus plan, flexible work space, leadership opportunities and a chance at Chris’s role. (Not really. Well, for now.)

Here’s what you will do as our new Project Manager:

  • Provide professional project oversight and leadership. You will manage the work of a highly effective functional consulting team across multiple consecutive projects. Your focus throughout the project life cycle (typically 6 to 12 months) will be to ensure successful delivery of the agreed scope of work.
  • Work as part of the collaborative team. You will be hands-on throughout the implementation of the Seradex business solution and will maintain an ongoing understanding of business, systems and product requirements.
  • Manage deliverables. You will ensure the team is fulfilling the work as outlined in the project scope, meeting deadlines and exceeding client expectations. You will ensure all required project activities are completed on time, on budget and of the highest quality.
  • Drive the work. You will deliver multiple projects concurrently while effectively and professionally interacting and serving customers.
  • Be the point of escalation. You will address all escalation issues and concerns in a timely manner.
  • Build relationships. You will build internal and external relationships and work to engage the client in ongoing interest in our products and features.

Here’s how we know you are the next Project Manager for us. You are:

  • Knowledgeable. You have a degree in Business, Accounting or Engineering. You have an in-depth understanding of software implementation in the manufacturing industry.
  • Technical. You have advanced software skills in Excel and relational databases. You have experience with Epicor, Visual, Syspro or similar ERP systems and exposure to ERP software, accounting software or SQL databases. You learn new technologies quickly. Experience with Crystal Reports would be beneficial.
  • A well-rounded project manager. You lead by example and you can be counted on as a strong team player, not just a delegator. You’ve never met a deadline or deliverable you couldn’t meet. You have or you are pursuing your PMP certification.
  • Driven by a strong sense of ownership. You are focused on exceeding client expectations and you plan, prioritize and organize work flows accordingly to accommodate aggressive deadlines.
  • A respected leader. You are passionate about leading people. You are responsive, engaging and you have a sense of humour.
  • An excellent communicator. You have outstanding verbal and written communication skills and can easily make presentations in front of a large or small audience.
  • A puzzle solver. You are driven to solve problems through abstract thinking and innovative solutions.
  • A list maker. You know what this means. It’s your project philosophy and how you ensure success.
  • A valid passport holder. You are available to travel to work on-client sites across North America, up to 30% of the time.

Why join now?

Over the past 25 years, Seradex has positioned ourselves as a company that understands our clients problems - and knows how to solve them. We are a sustainable, long term company with over 100 firmly entrenched clients  Joining us now is a chance to be part of well-established software product company west of Toronto. We have processes and people in place that means no one here is overworked or overlooked. We are all about team players, established tech and having some fun. If you are trying to find a place to apply your intelligence and make a tangible contribution, Seradex is that place.

If this sounds like a place you’d like to start – and grow – your career we would love to start the conversation about what makes Seradex a great place to work. We look forward to speaking with you!

Seradex welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

 

Forward this Position
Recipient email address (one)
Your name
Your email address
Enter a message (optional)
Human Check*
Apply for this Position
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*